The following methods of payment are accepted online:

• Visa, MasterCard or American Express
• Visa or MasterCard gift card
• Visa or MasterCard Debit
  • Please note that when using a Visa or MasterCard debit card, we will not be able to process refunds to this form of payment.
• Shop USask gift card

The following methods of payment are accepted at our retail locations:

• cash
• debit card
• credit card (Visa, MasterCard or American Express)
• Visa or MasterCard gift card
• Shop USask gift card
• Apple Pay

Personal cheques are not an accepted form of payment.

For card holder security, all credit cards must be in the presenter's name and transactions must be completed with the entry of a PIN or signature. 

ATTENTION PARENTS: If a student needs to return items purchased with a parent's credit card, we must contact the card holder to confirm before the return/exchange can be processed.

All course materials are now final sale and unless otherwise stated, all clothing purchased between now and December 24th can be returned until January 7th, while all other items have a 14 day return period after the original date of purchase. Eligible items must be in store-bought condition and be accompanied by the receipt. Please note that items marked as final sale are non-returnable.

If you are unable to get to one of our locations to make a return, please send the item(s) back to us with your receipt and we will process your refund. Please note that we reserve the right to refuse returns of any product that does not meet our requirements.

If you are sending an item back to us for a refund, please send it to the following address:

University of Saskatchewan Bookstore
Marquis Hall
97 Campus Drive
Saskatoon, SK S7N 4L3
Canada

Please note that it may take up to 3-5 business days for your return to show up on your bank statement.

We are currently offering pick-up at all of our retail locations. Your order will take 2-3 business days to process once it has been placed, and then you will receive an email with your receipt followed by a second email which will let you know that your order is ready for pick-up.

Shop USask at Preston Crossing pick-up hours are as follows:
Monday - Saturday: 10:00 am - 6:00 pm
Sunday and Statutory Holidays: 11:00 am - 5:00 pm

Shop USask Bookstore is open Monday - Friday 8:00 am - 4:30 pm.

Shop USask Health Sciences is open Monday - Friday 8:30 am - 3:30 pm.

As part of COVID-19 we are only able to ship for $11.95 within Canada through Canada Post, though they are currently expecting delays due to the increase in shipments throughout the country. They have also implemented a "knock, drop, and leave" policy. This new policy does not necessarily include apartment buildings, so we strongly recommend selecting the pick-up option at checkout, or shipping to an alternate address.

For international orders, please contact us at bookstore@usask.ca and we will provide a quote for shipping.