About Us

As of May 1, 2023, All Shop USask Campus Locations have transferred to cashless operations. The following payment methods will be accepted at our locations across campus:

• Debit card
• Credit card (Visa, MasterCard or American Express)
• Visa or MasterCard Gift Card
• Shop USask Gift Card
• Apple Pay
• Android Pay

Cash will continue to be an accepted form of payment at our Preston Crossing location, along with the payment methods listed above.

• Why is this change being implemented?

The following methods of payment are accepted on our online store:

• Visa, MasterCard or American Express
• Visa or MasterCard gift card
• Visa or MasterCard Debit
  • Please note that when using a Visa or MasterCard debit card, we will not be able to process refunds to this form of payment.
• Shop USask gift card

Personal cheques are not an accepted form of payment.

For card holder security, all credit cards must be in the presenter's name and transactions must be completed with the entry of a PIN or signature. 

ATTENTION PARENTS: If a student needs to return items purchased with a parent's credit card, we must contact the card holder to confirm before the return/exchange can be processed.

Course Materials

All course materials purchases can be exchanged or returned for two weeks after the original date of purchase. Eligible items must be in exact store-bought condition and be accompanied by the receipt. Items marked as final sale are non-returnable. Please note that we reserve the right to refuse returns of any product that does not meet our requirements.

General Merchandise

All general merchandise purchases can be exchanged or returned for two weeks after the original date of purchase. Eligible items must be in exact store-bought condition and be accompanied by the receipt. Items marked as final sale are non-returnable. Please note that we reserve the right to refuse returns of any product that does not meet our requirements.

If you are unable to get to one of our locations to make a return, please send the item(s) to the following address with your receipt and we will process your refund:

University of Saskatchewan Bookstore
Marquis Hall
97 Campus Drive
Saskatoon, SK S7N 4L3
Canada

Please note that it may take up to 3-5 business days for your return to show up on your bank statement.

Extended Returns Period

No Returns Period

There is a NO RETURNS period for course materials at the end of the fall and winter semester in which all course materials are final sale. The no returns period for the fall semester runs from late November to mid-December and for the winter semester from late March to the end of April.

Pearson CEI and VitalSource Return Deadlines

Pearson's return policy on CEI is within 15 days from the date of purchase, while VitalSource will only honour returns for 14 days from the date of purchase. Any attempt at a refund after these periods will be denied.

Pick-up

We are currently offering pick-up at all of our retail locations. Your order will take approximately 2-3 business days to process once it has been placed, however during the back to school rush periods orders typically take 3-5 business days to process. Once your order has been processed you will receive an email with your receipt followed by a second email which will let you know that your order is ready for pick-up.

Shop USask at Preston Crossing pick-up hours are as follows:
Monday - Saturday: 10:00 am - 6:00 pm, Thursdays: 10:00 am - 8:00 pm
Sunday and Statutory Holidays: 11:00 am - 5:00 pm

Shop USask Bookstore is open Monday - Thursday from 8:00 am - 4:30 pm, and is closed Friday through Sunday and Statutory Holidays.

Shop USask Health Sciences is closed for the summer.

Shipping

We currently offer expedited shipping in Canada through Canada Post, though some restrictions apply. Your order will take approximately 2-3 business days to process once it has been placed, however during the back to school rush periods orders typically take 3-5 business days to process. Shipping rates will be calculated at checkout once you have input your address, and once your order has been processed shipping speeds between major urban centres are as follows:

Please note that these delivery standards are for items sent between most major urban centres and are estimates only. These standards are based on normal delivery conditions and are subject to change without notice. The on-time delivery guarantee may be modified during peak periods (see canadapost.ca/notice) or suspended due to causes beyond Canada Post's reasonable control, including, but not limited to, acts of God, epidemics, labour disruptions, equipment failures or unanticipated surges in volume. Other terms and conditions apply.

If you are unable to select shipping during checkout you are likely trying to purchase an item that cannot be shipped to your location. If this happens, please email bookstore@usask.ca and we will be happy to discuss options with you.

For international orders, please contact us at bookstore@usask.ca and we will provide a quote for shipping. Please note that due to changing rates a shipping quote is only valid for 5 days, at which point you will need to request a new quote.